Vibrant Vegan Co. terms of business are:
Due to the nature of our products, if you wish to cancel your order, you have up until midday on the day of order to do so.
Our products are non-returnable and, therefore, non-refundable.
In the event that your delivery isn’t as it should be, please get in touch within 24 hours so we can ensure the issue is rectified. Click here for all of our contact details.
In the unlikely event that a selected product is not available, we will contact you to arrange a replacement or another delivery date.
Vibrant Vegan Co. is owned and operated by Pure & Hearty Co. Ltd registered at 35.1 White Hart Avenue, London SE28 0GU, UK under company registration number 11190316, and with a contact number of 0208 0365 899.
Vibrant Vegan Co. is committed to maintaining robust privacy protections.
INFORMATION WE COLLECT
Vibrant Vegan collects two types of information: Non-Personal Information and Personal Information. Personal Information At Vibrant Vegan, we hold data on file for each customer. This data contains information that you have submitted to us in order for us to process your food delivery. We also require Personal Information to send out newsletters. Non-Personal Information We collect non-personal digital data when you visit our website and social media platforms. Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/ exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. We mainly use Non-Personal Information in the form of Cookies to help us improve, track trends and analyse user patterns on our website. Cookies enable Vibrant Vegan to analyse website traffic and to see which areas of the website you have visited.
USE OF INFORMATION
HOW WE PROTECT INFORMATION
We implement security measures to protect your information. We further protect your information from potential security breaches by implementing certain managerial procedures and technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
LINKS TO OTHER WEBSITES
ACCESS TO YOUR PERSONAL INFORMATION
Under the GDPR legislation, you have the right to access and amend any of your personal data that we hold. If you would like a copy of this information, or wish to find out all the information we have about you, please send an email to [email protected]. An appropriate administration fee may be applied and you accept the processing of personal data under the Data Protection Act 1998 (the Act), The General Data Protection Regulation (GDPR) and the Data Protection Law Enforcement Directive, where the data controller is Pure & Hearty Co. Ltd Ltd, 35.1 White Hart Avenue, London SE28 0GU, UK.